Title: RETURNS & EXCHANGE POLICY Overview
We want
you to be entirely satisfied with your purchase from redvelvetrose.com. If you are
not, we will gladly accept the exchange of items that are unwashed, unused, unaltered and packed with the
original tags attached and accompanied by the original invoice. You can exchange articles within 7 days of
your purchase.
Exchange
will be provided subject to the immediate availability of stock. Customer will have to bear courier charges
(for sending and receiving).
Refunds
Please note we do not offer a cash refund.
Exchanges
Our accessories and sale items are non-returnable but exchangeable.
Cancellation of Orders
On rare occasion Redvelvetrose has the authority to cancel orders for reasons such as the item is out of stock, pricing errors, or the credit card payment being declined by the issuing financial institution and when customers do not pickup/reply to confirmation calls from our customer care.
Complaints & Suggestions
For any complaints, suggestions please contact us at:contact@redvelvetrose.com or call us: +923004450978 our customer care operating hours are Mon-Sat: (10:00AM to 06:00PM Pakistan Standard Time or +5 GMT)Title: Shipping Information Overview
We try to ship your orders within 4 to 5 working days after you complete your purchase at redvelvetrose.com. During Sale and promotional days, orders may take 6 to 8 business days to process.Your order is sent to our warehouse, packed and dispatched with great care.Delivery in Pakistan
We currently offer FREE DELIVERY above Rs.1200 on all orders. You do not have to pay any shipping charges on any orders placed redvelvetrose.com. We are committed to delivering your order accurately, in good condition and on time. We ship most items within 4-5 working days after order placement.
To ensure that your order reaches you as quickly as possible and in good condition, we only ship through reputable local courier services.
International Shipping
Our shipping charges are excluded from all of our product’s prices. We are committed to delivering your
order accurately, in good condition and on time. We ship most items to international destinations within
10-15 working days after order placement.
To ensure that your order
reaches you as quickly as possible and in good condition, we only ship through reputable and globally
renowned courier agencies.
For any complaints, suggestions or tracking
your online orders please contact us at contact@redvelvetrose.com or call us +923004450978 for
international customers.
Our call center operating hours are Mon-Sat: (10:00AM to 06:00PM Pakistan Standard Time or +5 GMT)
Description
- Product Type: Large rectangular beach or bath towel.
- Color Palette: Warm beige (tan/taupe) and crisp white.
- Design Pattern: A symmetrical vertical stripe design. The center features a prominent wide white stripe. On both the left and right sides of this central stripe, there are two thinner parallel white lines. The outer sides of the towel are solid beige.
- Material and Texture: Soft, absorbent terry cloth or velour fabric with a smooth finish and a neat white stitched border along the edges.
- Presentation: The towel is shown hanging straight down from the top corners, casting subtle folds and shadows against a neutral, minimalist grey studio background.
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