Frequently Asked Questions

Redvelvetrose does not offer a refund instead customers can exchange the unused, tagged, unaltered and packed articles E-store within 7 days of purchase.

Our helpline contact is +923004450798

You can contact at +923004450798 to our agent and update your order. Please note if your order is already dispatched, it’s not possible to make amendments.

We are offering free delivery for all domestic orders worth Rs.1500/-

Redvelvetrose currently offers 2 payment methods and you can opt any one of them according to your convenience to pay for your order.

  1. Cash On Delivery (COD)
  2. Bank Transfer

Our standard shipping time for domestic orders is 4 to 5 working days and 15 working days for international shipments after confirmation of your order.

In such rare cases, you need to report this issue to our customer care at +923004450798 right after receiving of the product.

Your security while shopping online with Redvelvetrose is extremely important to us, and we have taken all reasonable measures to ensure that your credit personal details are kept safe at all times.

We only use it for order delivery, order payment or any further communication.

Our international shipping charges are quite low and calculated at checkout page as per the weight of the order and country to deliver. Feel free to contact us at +923004450798 to know the international shipping charges for your order.

There can be a little variation in the color of actual product due to photographic lighting.